Reference

Privacy Policy for Your Account

Your account data, DANA, OVO, GoPay and QRIS wallet activity, and device sign-in records are handled under this Privacy Policy before you enter the lobby.

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rupiahtotocom Privacy Policy for Your Account
PRIVACY HELP

Privacy Help When You Need It

A privacy question gets a clear path instead of being buried in general chat. Use live chat from 10:00 to 22:00 WIB for quick identity checks, email privacy@rupiahtotocom.

Live chat privacy desk Chat is open 10:00 to 22:00 WIB for questions about cookies, login alerts, payment references or account data. We ask short identity checks before discussing personal records inside your profile.
Email requests Send privacy requests to [email protected] when you need a written trail. Include your username, registered mobile number and the payment rail involved, such as DANA or QRIS, without sharing your password.
Account privacy form After sign-in, go to Account > Help > Privacy to request a correction, export or deletion check. This path links the request to your profile, so our team can verify it faster.
ACCOUNT TRUST

How We Protect Your Privacy Choices

Your account panel gives you practical controls, not vague promises. You can check active sessions in Account > Security > Devices, update contact details in Profile, and change cookie settings from Settings…

Account data collected

The new account form asks for username, password, mobile number and optional email. We use those details to create your profile, recover access, send security alerts and match support requests to the right account.

Wallet activity records

DANA, OVO, GoPay and QRIS records can include amount, time, reference code and account name shown by the payment rail. We use them for wallet matching, dispute handling and security checks.

Cookies and device data

Cookies help keep your session active, remember language choices and detect unusual sign-ins. You can adjust non-essential cookies in Settings > Cookies, while security cookies remain active to protect the account.

Game session privacy

When you open Live Casino, Super Bingo or Fishing God, we may record table ID, session time and result reference. These records support account history, wallet checks and dispute handling.

Retention and deletion

We keep personal data only for account operation, security, payment checks and legal duties. If you request deletion, we explain which records can be removed and which must remain for required records.

Correction requests

If your mobile number, email or account name is wrong, contact us through Account > Help > Privacy. We verify ownership before changing records, especially when wallet activity is linked to the profile.

Privacy Questions Before Your Account Opens

Clear answers help you decide what to share before you create an account. This section covers the personal data we collect, how payment records are handled, how cookies work, and how you can ask us to change or remove details. If your question involves access, we apply local law and provide service only where local law permits.

We collect the details needed to create and secure your profile, such as username, password, mobile number and optional email. We also record sign-in time, device data and security events linked to your account.

Payment records help us match wallet activity to your account, check references and handle disputes. We may store rail name, time, amount, reference code and account name shown by DANA, OVO, GoPay or QRIS.

Yes. After signing in, open Account > Security > Devices to check recent sessions and device names. If something looks wrong, contact live chat from 10:00 to 22:00 WIB for security help.

Yes. Activity from Live Casino, Buffalo King Megaways, Super Bingo, Crash Games and similar rooms can create session records. We use them for account history, wallet matching, dispute checks and security monitoring.

Go to Account > Help > Privacy or email [email protected] with your username and registered mobile number. We verify ownership first, then confirm what was corrected through your chosen contact path.

You can request a deletion check through Account > Help > Privacy. We explain which personal records can be removed and which payment or security records must stay for operational or legal duties.

Only staff assigned to account security, payment checks or privacy support can access your request. We keep internal access limited, log handling steps and ask identity questions before discussing personal records.

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